A New Chapter in Child Safety: YWCA Canberra’s Approach to Children’s Images

YWCA Canberra’s Children’s Services has strengthened its approach to the use of children’s images and will no longer use identifiable images of children on social media, our website, advertising or any other public-facing promotional material. This decision reflects YWCA Canberra’s commitment to children’s safety, privacy, dignity and right to have a say in matters that will affect them.  

For years, photos have been one of the simplest ways to share what happens in early learning and care – a child engrossed in play, a proud moment at pickup, and a group photo from a special day.  

But the more we’ve reflected on what it actually means to share a child’s image publicly, the harder it’s been to ignore the questions underneath it. Who does that image belong to once it’s posted? Where does it go from there? And did the child themselves get any say in the matter?  These are just some of the questions that led YWCA Canberra’s Children’s Services to strengthen its approach to the use of children’s images. 

Images shared online can become part of a child’s long-term digital footprint and may be copied, reposted or used beyond their original context. Australia’s eSafety Commissioner advises that photographs and videos can reveal identifying information and recommends avoiding content that discloses children’s names, locations, routines, uniforms or other personal details.  

Frances Crimmins, the CEO of YWCA Canberra, states-

‘Our responsibility is to place children’s rights, safety and wellbeing before promotional considerations. Children should not carry a digital footprint created for them by adults without careful thought, strong safeguards and genuine respect for their agency’.

Under the approach, YWCA Canberra’s Children’s Services external communications may use non-identifying images that reflect the richness of early learning and care, such as learning environments, children’s hands, materials, artworks, group experiences photographed from behind, and moments of learning in action where children cannot be identified. Images will not be paired with names, locations, routines or other information that could identify a child. 

This isn’t a stance we’ve landed on alone. The position aligns with the National Principles for Child Safe Organisations, including the expectation that physical and online environments promote children’s safety and wellbeing while minimising opportunities for harm. It is also consistent with ACECQA’s National Model Code for Taking Images or Videos of Children in Early Childhood Education and Care, which promotes child-safe controls over the taking, sharing, storage and retention of children’s images, including use of service-issued devices and strict access and retention arrangements.  

YWCA Canberra recognises that photographs can still have an important educational role when used responsibly within approved, secure service systems. In pedagogical documentation, images may help educators and families see children’s learning processes, relationships, ideas and collaboration. Research on pedagogical photo documentation indicates that photographs can contribute to children’s play and learning when they are used purposefully, ethically and alongside educator interpretation—not as a substitute for professional analysis.  

Within YWCA Canberra’s Children’s Services, images used for programming and documentation will be connected to a clear educational purpose and supported by descriptive learning narratives, educators’ analysis and children’s voices. Access will be limited to approved, secure platforms and authorised users, in accordance with YWCA Canberra’s privacy, safeguarding and digital-technology policies. 

Our organisation will also continue to recognise children as active participants in decisions about their own images. Family permissions will be sought and reviewed through enrolment and orientation processes, while educators will ask children before taking photographs and respect both verbal and non-verbal indications that a child does not wish to be photographed. We recognise that as children grow older, their own views and wishes about being photographed will be given increasing weight alongside parental consent, reflecting their developing capacity to make decisions about matters that affect them. At YWCA Canberra events such as She Leads High or Prom, no photo of a young person will be published online unless a signed parental consent form has been obtained beforehand, ensuring families retain clear oversight and control over their child’s public image. Supporting children to ask peers before taking or sharing images also helps build early understandings of consent, respect and responsible digital participation. The eSafety Commission similarly recommends conversations with children about when photographs are taken and shared as a way to build positive online habits. 

YWCA Canberra services will continue to celebrate children’s learning, creativity and belonging. We will do so in ways that honour children as rights-holders, protect their privacy and keep their learning—not their image—at the centre of the story. 

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Chiara Will

Chiara Will is the Director of School Age Care at YWCA Canberra, bringing over 13 years of experience across the early learning and school age care settings. Throughout her career, she has been committed to creating high-quality programs that support children to feel safe, connected, and confident as they learn, play, and grow.

Passionate about child safety and wellbeing, Chiara believes every child has the right to experience environments that are nurturing, inclusive, and responsive to their individual needs. She is a strong advocate for continuity in children’s learning and development, recognising the importance of meaningful partnerships between families, schools, educators, and the broader community in supporting positive outcomes for children.

Chiara is equally passionate about developing and empowering educators. She is committed to mentoring teams, fostering reflective practice, and supporting ongoing professional growth to build confident and capable educators who can make a lasting difference in children’s lives.

Shane McAlpine

Shane is Director of Children’s Services (ECEC) at YWCA Canberra, overseeing eight early learning services with 24 years of experience in the early childhood sector. He brings an extensive understanding of education and care, current practices, and regulatory requirements, with a robust approach to developing high-quality practitioners. 

Shane supports the day-to-day operation of educational practices and curriculum across all our early learning centres, with quality and pedagogical practice at the forefront. He plays a critical role in providing escalation support and mentorship to centre directors and educators alike. 

His professional passions include children’s rights, Aboriginal and Torres Strait Islander inclusion and teaching perspectives, and advocacy for the early childhood profession. He is an active representative on the ACT committee of Early Childhood Australia. 

As a father of two children who have experienced the early years system firsthand, Shane brings a deeply personal understanding of the challenges families face in balancing work and parenting. This perspective shapes his inclusive, stakeholder-centred approach to service delivery across every centre he works with. 

Katherine Hellwig

Katherine is the Executive Director of Children’s Services at YWCA Canberra, bringing over 23 years of extensive experience in delivering education and care in ACT and the surrounding areas of the city. Her career spans both not-for-profit and commercial providers, highlighting her versatile and adaptable nature. 

For over 11 years, Katherine has held an executive role within a not-for-profit organisation that experienced significant growth in its early education and care portfolio. Her responsibilities included managing programs and initiatives that fostered engagement within the local community. 

Katherine began her career as an educator, and this hands-on experience has given her a profound understanding of the critical role educators play in the lives of children and families. Her qualifications include an Advanced Diploma of Children’s Services, an Undergraduate Certificate in Service Management, and a Diploma of Leadership and Management. In 2018, Katherine was honoured with the Community for Children’s Award by the ACT Children’s Week Committee, recognising her dedication and impact on the community.  

Katherine is driven by a strong pedagogical belief that all children have the right to access quality early learning in their first five years of life. She focuses on delivering high-quality education and care in both early education and after school care programs, ensuring children receive the best start in life.  

Frances Crimmins

Frances Crimmins is the Chief Executive Officer of YWCA Canberra and has led the organisation since 2013, driving significant growth, high-quality integrated service delivery, and stronger corporate efficiency. Under her leadership, the non-profit organisation has become a courageous community advocate, ensuring the needs of vulnerable communities are seen, heard, and addressed locally and nationally. 

Frances brings a diverse background spanning the private and not-for-profit sectors across business, hospitality, healthcare, and community services. She remains a passionate advocate for policy initiatives addressing the root causes of women’s housing insecurity, homelessness, gender inequality, and gender-based violence. 

Frances also currently serves as Chair of Homelessness Australia and sits on the ACT Work Health Safety Advisory Council. Her former board roles include ACT Council of Social Service (ACTCOSS), WESNET, the ACT Ministerial Advisory Committee for Women, and Co-Chair of Anti-Poverty Week in the ACT. 

Her leadership has been recognised with an Edna Ryan Award (2015), ACT Leader of the Year at the Australian Leadership Excellence Awards (2016), and selection into the inaugural Social Impact Leadership Australia (SILA) program (2021). Frances regularly represents YWCA Canberra at the United Nations Commission for the Status of Women in New York. 

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